Focus is required. Just one.
October 2026Most early companies are running three businesses at once and calling it optionality.
Three kinds of customer, because a lead came in from each and none was refused. Two problems, because the product does both and it seems wasteful to mention only one. Three channels, half-started. Every one of them is cheap to begin and none is expensive to abandon, so none is ever abandoned.
It feels like sensible hedging. It is one experiment, run at a third strength, in three directions, for long enough that none of them concludes.
Why the split is worse than it looks
Signal in early sales is thin. Ten conversations with the same kind of buyer about the same problem will start to rhyme by the sixth. You begin predicting objections, and the prediction being right is the thing you are actually after.
Split those ten across three segments and nothing rhymes. Three or four conversations per group, all of them ambiguous, no pattern in any. Worse, the groups contaminate each other: a message tuned to work for all three ends up specific to none, which is how you arrive at a homepage that says "for modern teams".
So the cost is not that you go a third as fast. It is that you go nowhere, and the reason is invisible, because from inside it looks like a full week of sales.
The objection, which is fair
"I do not know which one is right yet." True. That is an argument for picking one and finding out, not for holding all three open.
Picking is reversible and cheap. You are not signing anything. You are saying: for the next six weeks every conversation is with this kind of person about this problem, and at the end I will know something. If the answer is no, you will have a real no, which is worth more than three maybes, and takes less time to get.
How to choose when they all look plausible
Two questions, in this order.
Which of them has a problem that costs somebody money this quarter? Not annoyance. Cost. Annoyance does not get budget approved in a company that has never heard of you.
And which of them can you get in front of? A perfect segment you have no route to is not a segment, it is a wish. The one where you know four people is worth more than the one where you know the theory.
What focus actually feels like
It feels like turning down revenue, and occasionally you will. Somebody outside the segment will want to buy and you will take their money, because you are not a monastery. But you will not change the product for them, and you will not add their problem to the homepage.
That is the whole discipline. Not refusing every distraction. Refusing to let a distraction alter what you say you do.
One kind of customer, one problem, long enough to get an answer. Everything else is a thing you are keeping open because closing it would mean finding out.
Magic Babka is the anti-CRM built on this. Every morning it tells you what to do about your pipeline, and why.